Bengaluru
oi-Madhuri Adnal
Bengaluru’s
Kempegowda
International
Airport
faced
significant
disruption
on
Monday,
as
IndiGo
cancelled
127
flights
amid
ongoing
crew
shortages
and
adjustments
to
pilot
rostering.
The
airline
dropped
65
arrivals
and
62
departures,
affecting
major
domestic
routes
to
Delhi,
Mumbai,
Hyderabad,
Chennai,
and
Kolkata.
The
cancellations
follow
a
week
of
nationwide
operational
challenges
for
IndiGo,
linked
to
the
implementation
of
new
Flight
Duty
Time
Limitations
(FDTL)
rules.
These
norms
changed
how
crew
hours
are
managed,
prompting
airlines
to
revise
rosters
and
adjust
schedules.
While
the
government
has
eased
some
restrictions,
IndiGo
continues
to
stabilise
its
network,
with
officials
projecting
smoother
operations
by
10
December.
On
Monday,
December
2,
2024,
IndiGo
cancelled
127
flights
at
Bengaluru’s
Kempegowda
International
Airport
due
to
crew
shortages
and
new
Flight
Duty
Time
Limitations
(FDTL)
rules,
affecting
major
domestic
routes;
the
airport
reported
normal
operations
despite
the
disruptions.
Despite
the
cancellations,
Kempegowda
International
Airport
reported
normal
terminal
and
airside
operations.
Extra
ground
staff
were
deployed
to
assist
passengers
with
queries,
rebooking,
and
guidance
through
check-in
and
boarding
areas.
Other
airlines
operating
from
Bengaluru
maintained
their
schedules,
ensuring
limited
disruption
beyond
IndiGo
flights.
Impact
on
Passengers
and
Domestic
Corridors
The
IndiGo
cancellations
primarily
affected
peak-hour
flyers
on
key
domestic
routes.
Travellers
faced
uncertainty
about
departure
times,
delayed
arrivals,
and
potential
missed
connections.
Passengers
were
urged
to
plan
ahead
and
verify
their
flights
before
leaving
home
to
avoid
unnecessary
delays.
Authorities
advised
passengers
to
reach
the
airport
at
least
2.5
hours
before
domestic
departures,
and
to
use
convenient
options
such
as
the
Namma
Metro
interchange
or
airport
shuttle
buses
to
bypass
road
traffic.
Keeping
both
digital
and
printed
copies
of
tickets
and
identification
was
recommended,
especially
for
those
impacted
by
the
last-minute
schedule
changes.
How
to
Check
Your
Flight
Status
at
Bengaluru
Airport
With
many
flights
cancelled
or
delayed,
confirming
your
flight
status
is
critical.
Passengers
can
use
the
following
methods
to
stay
informed:
IndiGo
Website
and
App:
Visit
goindigo.in
or
use
the
mobile
app.
Select
“Flight
Status” and
enter
your
PNR
number
or
route
for
real-time
updates.
Bengaluru
Airport
Website:
The
official
airport
portal,
bengaluruairport.com
,
provides
live
arrival
and
departure
boards
updated
continuously.
SMS
Alerts
and
Customer
Support:
IndiGo
offers
SMS
notifications
for
registered
passengers.
Contacting
the
airline’s
customer
care
can
also
help
with
rebooking,
cancellations,
or
general
inquiries.
Google
Flight
Tracker:
Enter
your
flight
number
on
Google
to
see
live
status,
including
delays,
cancellations,
and
gate
changes.
Passengers
at
the
airport
were
encouraged
to
approach
IndiGo
helpdesks
for
assistance
with
rebooking,
refunds,
or
onward
travel
options.
Staff
were
on
site
to
manage
queues
and
provide
guidance
to
affected
travellers.
IndiGo
has
acknowledged
the
scale
of
disruption
and
is
actively
reshaping
rosters
to
comply
with
FDTL
norms
while
minimising
cancellations.
Kempegowda
International
Airport
continues
to
operate
normally,
and
other
carriers
are
maintaining
schedules.
Authorities
remain
in
close
coordination
with
the
airline
to
ensure
updates
are
communicated
promptly.
Travellers
are
advised
to
check
flight
status
regularly
and
plan
for
potential
delays
until
operations
stabilise
in
the
coming
days.
With
proactive
measures
and
passenger
awareness,
the
impact
of
the
IndiGo
cancellations
at
Bengaluru
Airport
can
be
managed
effectively.
